Reviews
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Professional, respectful, and answered all my questions.Paul Osei"Professional and Respectful Technician"
The technician is professional, respectful, and answered all my questions.
Paul Osei -
Lovely people, great work, very fair price.Elizabeth Kaderabek"Lovely people, great work"
We got a whole new furnace and hot water heater from them. Lovely people, great work, very fair price.
Elizabeth Kaderabek -
Dave, our repair man, is a professional. Answered all our questions, exuding patience and extensive knowledge on our problem.eric craddock"I highly recommend his service"
Dave, our repair man, is a professional. Answered all our questions, exuding patience and extensive knowledge on our problem. He left the cleaner than he found it. I highly recommend his service.
eric craddock -
Always on time, professional, and cleans up the space well!Ed Pokrywka"Always on Time and Professional"
Always on time, professional, and cleans up the space well! We have used Peters for many years!
Ed Pokrywka -
They were so nice and understanding and explained everything up front.Lisa Banks"I Would Recommend Them to Anyone"
I called, and they were so nice and understanding. They explained everything up front, went over the cost and the service charge. When the service guy came, he was so pleasant and walked me through everything. I would recommend them to anyone.
Lisa Banks -
It is such a blessing that they call me to remind me of my maintenance.Julie Haekler"They Call Me to Remind Me"
It is such a blessing that they call me to remind me of my maintenance that is due and set up a date/time.
Julie Haekler -
Peters handles them masterfully and is always available for emergencies.Henry Lazarus"Excellent Company"
We have a difficult setup with two air-conditioning units and two heaters. Peters handles them masterfully and is always available for emergencies. Excellent company.
Henry Lazarus -
They were awesome! Responded immediately to a heater issue.Luke Albright"They Were Awesome!"
They were awesome! Responded immediately to a heater issue. They diagnosed the problem, procured a new part, and installed it right away. Very satisfied and couldnāt recommend more!
Luke Albright -
I received great service and recommendations for general upkeep from their service representative Nate.Linda Miller-Mayes"Great Service and Recommendations"
I contacted Peters Associates for general maintenance and inspection of my heater. I received great service and recommendations for general upkeep from their service representative Nate.
Linda Miller-Mayes -
They were courteous and respected my home. David and Nate were awesome.Robert Tuckey"Totally Satisfied With Their Help"
The men removed my old heater and installed my new unit in one day. They were courteous and respected my home. David and Nate were awesome. I am totally satisfied with their help. My heat is running great now with the coldest air of the season coming in.
Robert Tuckey -
Excellent service from David and the scheduling team.Tricia Maloney"Excellent Service from David"
Excellent service from David and the scheduling team at Peters Associates.
Tricia Maloney -
They have been a consistently reliable, responsive, and competent HVAC product and service provider.Janet E"Consistently Reliable and Competent"
I have been a customer of Peters Associates for nearly 25 years. They have been a consistently reliable, responsive, and competent HVAC product and service provider. My recent winter service appointment was typical of their excellent work. David spent a good amount of time checking out both the unit in my condo and also on the roof before informing me that my HVAC system is working properly. I highly recommend Peters.
Janet E -
We are always pleased with the service at Peterson Associates.Lady K"We highly recommend Petersonās"
We are always pleased with the service at Peterson Associates. We called at 8 AM with no heat and the issue was resolved that afternoon. Our HVAC technician Dave and his assistant were professional and gave us a thorough explanation of the issue. We are returning customers. We highly recommend Petersonās. Thank you!
Lady K -
They were professional and they were clean.Vincent Nash"They Were Professional and Clean"
The two technicians came and did a great job. They were professional and they were clean.
Vincent Nash -
Knew what he was doing and was very likable.John Smith"Knew What He Was Doing"
Knew what he was doing, talked me through everything that was done, very likable.
John Smith -
Kim is super easy to work with, Dave is professional and timely, and Mike is super at follow-up!Steve Streng"Fantastic Response Time from the Team"
Fantastic response time from the team here. David and Kim are awesome!! Update: I recently had to call them out to my personal address, and once again Dave, Kim, and Mike were all super helpful. They were really concerned about my family not having heat in my home. Kim is super easy to work with, Dave is professional and timely, and Mike is super at follow-up! Will continue to use them for my business!!!!!
Steve Streng -
They always come out in a timely fashion, are always very pleasant, and they do great work.Jaclyn Cuorato"They do great work"
We have a service contract with them. They always come out in a timely fashion, are always very pleasant, and they do great work. We haven't had any issues with our system and are very pleased! They are also very knowledgeable with questions asked as well.
Jaclyn Cuorato -
Service tech David A does great and thorough inspection of A/C and takes the time to explain what he is doing.Joseph Kern"Excellent service"
Excellent service. Service tech David A does great and thorough inspection of A/C and takes the time to explain what he is doing. Very satisfied. Happy to have the service contract, well worth it. Joe Kern
Joseph Kern -
They offered space heaters to help get through the snowstorm.Stephen Svarczkopf"All Is Working Great"
Through no fault of their own, the new furnace had a bad control board. They offered space heaters to help get through the snowstorm. The board was installed, and all is working great. Our thanks to Mike and his crew.
Stephen Svarczkopf -
He delights in explaining what he is doing.Donald Haskin"Conscientious and thorough"
Dave Albright is conscientious and thorough. He delights in explaining what he is doing. He's always welcome in our apartment!
Donald Haskin -
David, the technician who serviced our house this morning, was outstanding.Stephen Jones"Outstanding Technician"
David, the technician who serviced our house this morning, was outstanding, standing out among the excellent technicians we've had over the years with Peters Associates. He was polite, asked relevant questions, demonstrated expertise in his craft, and was exceptionally thorough. We were thoroughly impressed.
Stephen Jones -
They are a dedicated team and I highly recommend using them for your HVAC needs.Barbie Berrang"They Are Like Family and Rock Stars"
Mike, Kim, David, and Dave make a great team. Mike and Kim worked with me to help me find an affordable system that meets my home needs. And David and Dave had to work through some narrow walkways, small spaces, and 3 dogs to install the new equipment. The entire team was always available to answer questions and explain how the systems work! They are a dedicated team and I highly recommend using them for your HVAC needs. They are like family and Rock Stars all in one!
Barbie Berrang -
The technician, David, was extremely thorough, polite, and informative.Tom DeBerardinis"Highly recommended"
I have been a long time customer of Peters Associates. I have always been pleased with the service I've received. Not surprisingly, I was really impressed on my recent fall maintenance visit. The technician, David, was extremely thorough, polite, and informative. The good communication and attention to detail that I've received from Peters over the years is much appreciated. Highly recommended.
Tom DeBerardinis -
They were professional, courteous, and did a fantastic job.Irene Christ"We highly recommend Peters Associates"
We called Peters for our non-working air conditioner. They were out to assess the problem the next day. They put a temporary fix on our 26-year-old unit on a Friday and scheduled a replacement for the following Tuesday. They were professional, courteous, and did a fantastic job. We highly recommend Peters Associates.
Irene Christ -
Chris and his helper were so nice and cleaned up after they were done.Joyce Pokrywka"Chris Was So Nice and Cleaned Up"
Chris and his helper were so nice and cleaned up after they were done. Chris also explained everything that I needed to know about the new AC unit.
Joyce Pokrywka -
David A. showed up on time and was very professional, polite, and very informative.Chris Santiago"Very professional and informative"
David A. showed up at the scheduled time and was very professional, polite, and very informative. I recommend this company for its services and highly appreciate David for being an asset to this company.
Chris Santiago -
This was skilled technical work beyond our expectation.Robert Iorillo"Skilled Technical Work Beyond Expectation"
We have used Peters Associates for at least two decades for maintenance of our heating and air conditioning units in our home. Within the last two years they have replaced both systems completely. Our boiler heating system was at least 40 years old when they installed a new system for us last fall. The technicians David A. and Chris S. had their work cut out for them as they installed and adapted a modern boiler in our old Philly townhouse. New pipe had to be refitted accurately in a confined space. No small task for David was ābleedingā all our radiators in places I thought inaccessible. The results were a spectacular modern system that functioned perfectly this past winter. Disaster strikes! On Christmas Day during a record cold a pipe burst in our basement crawl space. We were without heat and water for several days. Peters isolated the cause, and the same crew, David and Chris, returned to replace the pipe. We didnāt want this to happen again, but Iām too old to get into that crawl space to turn off that pipe to the outside patio in the winter. Mike, Chris, and David planned and redirected the shut-off valve so that I could reach it without going into the crawl space. New copper pipe was installed and a āfrost-proofā spigot where it leads outside. This was skilled technical work beyond our expectation. Both jobs were completed in one day. We are grateful to Peters for their skill and continued attention to our needs.
Robert Iorillo -
Cannot speak highly enough of his professionalism, friendliness, and honesty.Kyle Farrell"HIGHLY RECOMMEND!"
HIGHLY RECOMMEND! We had to call Peters to come out due to a fan issue. Turns out our new thermostat was not compatible with an older system we had. They had Dave come out the next day. Then I had to call a second time, finally, to have them replace the thermostat as I failed in my attempt to do it on my own. I am the opposite of handy. They had Dave here the SAME DAY to install the proper type of thermostat and troubleshoot some issues for us. Dave was always on time. Cannot speak highly enough of his professionalism, friendliness, and honesty in what was going on when explaining to me. Dave always took the time to explain everything to me as he was working through it and took the time to ensure everything was working properly. Very friendly and works efficiently. Will definitely be using Peters as long as Iām in Philadelphia.
Kyle Farrell -
It was truly unparalleled customer service that is very rare in this day and age.Zachary Redlitz"Unparalleled customer service"
We have a 5-month-old baby and our heat suddenly went out. We called Peters, who had serviced the HVAC system years before. Someone came out to our house immediately to diagnose the issue, and less than 24 hours later we had a new heating system installed. It was truly unparalleled customer service that is very rare in this day and age. We cannot recommend them enough.
Zachary Redlitz -
Kim and Mike were very knowledgeable and helpful in the description of the various new HVAC systems available.Donald Le Roy"Definitely recommend this company"
Definitely recommend this company. Kim and Mike were very knowledgeable and helpful in the description of the various new HVAC systems available, proposed 2 options to replace my 23 year old builder's system and in providing 0% 12 month financing option. Once the financing was in place the company was very quick to obtain the system components and set up an installation date (early February). The installers arrived (with Mike to look at the site) on time, installed the heating portion of the system and had the heater running before the end of the day. They returned the following day and installed the humidifier and AC part of the system as well as going above and beyond to correct a builder defect in the duct system (what should have been a return was connected as an outlet which they corrected).
Donald Le Roy -
From my experience, we made the right choice with Peters Associates.Leonard Burg"All Performed Beyond Expectation"
Recently got multiple estimates to replace our 18-year-old gas furnace and outdoor compressor. From Mike the estimator, Kim the office person, and the three field techs who did the install, all performed beyond expectation. Their estimate was competitive, the installation reflected a very high degree of professionalism. The knowledge and skills of the field techs, especially John, were outstanding. Kim was superb at getting our questions answered and helping with rebates and financing. From my experience, we made the right choice with Peters Associates.
Leonard Burg -
He is very professional, courteous, knowledgeable, and a hard worker.Alberto Benitez Jr"Very Professional and Hard Worker"
Luis S arrived on time. He is very professional, courteous, knowledgeable, and a hard worker. Iām very pleased with the job performed. Will definitely recommend. Thank you, Luis, for a job well done šš»šš»
Alberto Benitez Jr -
He did a great job of explaining the system to me and giving me tips on how to maintain the unit.Jude Cooke"He Went Above My Expectation"
Esop was the technician who came out to service our AC unit. He did a great job of explaining the system to me and giving me tips on how to maintain the unit. He really went above my expectation and I would continue to use Peters in the future.
Jude Cooke -
I was very pleased with the service provided by Will at Peters Associates. He was prompt and courteous. His work was very thorough and not rushed. I would recommend Peters Associates to others. Thanks.Thomas D."I Would Recommend Peters Associates to Others"
I was very pleased with the service provided by Will at Peters Associates. He was prompt and courteous. His work was very thorough and not rushed. I would recommend Peters Associates to others. Thanks.
Thomas D.